Security FAQs

Q. What is your privacy policy?

A. We take every precaution to protect your information. In accordance to the Data Protection Act 1998 we are committed to protecting your privacy.

We need your information:

- To process your order.
- To provide you with the best possible service.

Information we need from you:

- Name
- Email address
- Home address
- Telephone number
The personal information will be held securely in accordance with our internal security policy and the law. The information we hold will be accurate and up to date. You can check the information we hold by emailing us.
If you find any inaccuracies we will delete or correct it promptly.

Q. Do you use Cookies?

A. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie', allowing us to personalise your visit and aid in completing transactions. You can modify your browser to prevent it storing cookies however this may effect the functionality within the site. If you would like to know more about specific information stored in the cookies we use then please email us.

Q. Will I receive spam emails from you?

A. We will not email you in the future unless you have given us your consent or if it is to contact you reference an order or enquiry placed by you. We will give you the opportunity to refuse any marketing email from us. Please do not hesitate to contact us if you have any questions regarding our Privacy Policy on 01603 598888 or email us.